Monica S. Flores facilitates the development of digital products as a technical project manager, on staff at Lullabot. Since 2004, she has supported US & global organizations on how to connect with their online communities, make sales, & share information for projects in e-commerce, national/global community-building, and customer engagement. Flores has built 200+ websites, and she is a proponent of using technology to solve problems, bring people together, and build effective change-making teams. She received the 2018 and 2019 NTENny Award for non-profit technology providers, for those "who have gone above and beyond in their commitment to our sector, driving our community forward and tirelessly working for excellence."